Privacy Policy

1. Introduction

SUVI ("we", "our", or "us") operated by Metastart Technologies Private Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services at suvi.ai.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and profile details when you sign up or authenticate via Google OAuth.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Communications & Integrations: Data processed through connected services such as Slack, when you choose to integrate them with SUVI.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To authenticate your identity and manage your account.
• To communicate with you about updates, support, and promotional offers.
• To analyze usage patterns and improve user experience.
• To comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that assist in operating our platform (e.g., hosting, analytics).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Google OAuth & API Data

When you sign in using Google, we access only the information permitted by the scopes you authorize. We use this data solely to authenticate you and provide our services. We do not store Google credentials beyond the session tokens required for functionality. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time.
• Request data portability.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: devops@metastart.in